Privacy Policy

Privacy Policy

Last updated: March 19, 2026

Privacy Policy for Heir Soapery

Heir Soapery (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, sign up for emails or subscriptions, submit a form, or otherwise interact with us.

If you have questions about this Privacy Policy, please contact us at contact@heirsoapery.com.

1. Information We Collect

We may collect the following information:

Information you provide directly

• Name

• Email address

• Phone number

• Shipping address

• Billing address

• Payment details processed through our payment provider

• Order details

• Custom order details, preferences, and notes

• Messages you send to us

• Subscription preferences

Information collected automatically

When you use our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies, including:

• IP address

• Browser type

• Device information

• Referring website

• Pages viewed

• Time spent on pages

• Shopping behavior and cart activity

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer service

• Send order confirmations, shipping updates, and service emails

• Manage subscriptions and recurring orders

• Respond to inquiries and custom order requests

• Improve our website, products, and customer experience

• Detect fraud, abuse, or security issues

• Send marketing emails and promotions if you opt in

Commercial email messages must comply with CAN-SPAM requirements, including accurate sender information and an unsubscribe mechanism. of Information

We do not sell your personal information for money.

We may share information with trusted third parties only as needed to operate our business, such as:

• Payment processors

• Shipping carriers

• Email and SMS platforms

• Website hosting providers

• Analytics providers

• Subscription management apps

• Fraud prevention tools

We may also disclose information if required by law, legal process, or to protect our rights, customers, or business.

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, remember preferences, understand traffic, and support marketing efforts.

You can usually adjust your browser settings to refuse cookies, though some website features may not function properly.

5. Marketing Communications

If you opt in, we may send you promotional emails about products, launches, restocks, and offers. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at contact@heirsoapery.com.

6. Data Security

We take reasonable steps to safeguard your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

The FTC advises businesses to map what personal information they collect, limit access, and secure the data they keep. tention

We keep information for as long as reasonably necessary to:

• fulfill orders,

• manage subscriptions,

• provide support,

• comply with legal, tax, and accounting obligations,

• resolve disputes, and

• enforce our agreements.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

COPPA applies to websites directed to children under 13 or sites with actual knowledge they are collecting information from children under 13. ghts

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• know what information we collect,

• request deletion of certain information,

• request correction where applicable,

• opt out of certain data uses where legally required.

California law gives consumers certain rights over personal information collected by covered businesses. Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy or content practices of third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact

For privacy questions, contact:

Heir Soapery
Email: contact@heirsoapery.com